We strive to support organizations and individuals by making their visions, dreams, and goals become a reality.

We can help you facilitate organizational change, empower, enliven and enlighten individuals and organizations, align employees towards the same goal and train executives to become more effective leaders and coaches.

We started our operations in Brazil in 1996. Since then, we have earned the trust of many multinational organizations that have made good use of our specialized services to inspire, educate and train their executives and teams in all Latin America, United States, United Kingdom, Hungary and Australia.

We show our R.E.S.P.E.C.T. for our clients by the exercise of our core VALUES of EXCELLENCE:

Responsibility

Ethics

Success of our Clients

Professionalism

Evolution

Commitment

Teamwork

We love to help our clients to achieve higher levels of success and happiness in their lives.

A Long Journey that began at 11

The journey of a Professional Speaker with practical content, entrepreneurial spirit and lots of valuable experience in the corporate market!

Fabio Marques started his professional career at age 11, painting t-shirts and sneakers for school friends. Since he is colorblind, he made a lot of confusion with the colors and it did not work out very well.

At the age of 15, Fábio was a parcel deliverer for a small video store in the center region of the city of Sao Paulo.

At age 17, he was approved for his first internship in a multinational company, SIEMENS, as a Technician in Electrotechnology. Afterwards, he became a Sales Technician for electrical parts and devices.

At the age of 19, he was approved as Customer Service Representative at IBM.

At the age of 20, he won the position of Technical Advisor for Medical Equipment for the also multinational Alcon Surgical International, a company of Nestlé at that time.

At 23, he was promoted to the position of National Manager of Medical Services and Technology, leading a team of engineers and responsible for business in the whole Brazilian territory, attending the demanding medical class. The organization under his command was recognized by the international board as the best in Latin America and ranked among the Top 5 in the world (more than 100 countries considered). The evaluation criteria involved customer satisfaction, sales volume, profitability and market share.

In 1996, at the age of 26, Fabio Marques began his work as a consultant, coach and professional speaker. That same year, Fabio was considered one of the top experts in Strategic Management of Service Excellence by the American Service Quality Institute and became the master licensee for Brasil.

In 1997, at the age of 27, he delivered his first international lecture as a professional speaker, at a major world congress held in Boston, USA, by the Association for Services Management International, launching his concept of HEART SHARE Marketing , based on Excellence in Services as a strategic business differentiator.

Since then, Fabio Marques has been gaining prominence and international recognition in the areas of Client Centric Management, Leadership-Coaching, Entrepreneurship, Motivation, Communication, Marketing, Excellence in Services, Sales and Customer Service!